Employee Engagement

Value in employee voices

People are key to FCL’s success. FCL completed its third employee engagement survey in 2015. The survey provides an opportunity to provide honest feedback on organizational strengths and weaknesses, which can lead to the development and implementation of new initiatives and programs. FCL also engages employees through involvement on committees. The Environmental Sustainability Team, for example, is a cross-functional committee at Home Office that works to engage FCL employees in sustainable activities. Based on employee surveys and feedback, the team helped arrange custom bicycle racks, partnered with the City of Saskatoon to offer discounted transit Eco Passes and encouraged team members to share rides through carpool.ca.


  • The Environmental Sustainability Team held four learning sessions with over 130 attendees in 2014.

Going home safe

FCL cares about employee and community health and safety, working to improve its performance and developing safety culture across its business. Health and safety policy incorporates 15 principles which aim to protect the health, safety and well-being of employees, associates and communities, ensuring everyone goes home injury-free at the end of every day. FCL strives to uphold the highest standards by developing comprehensive policies; providing employee resources, offering training and support; monitoring and evaluating performance; and celebrating safe performance and successes.


  • Five warehouses, 11 propane branches and two feed plants have been awarded a Certificate of Recognition (COR), a health and safety program meeting established standards.

Continued skills development

FCL works with its team members to help them achieve success in their personal objectives. The Human Resources Business Unit leads learning and development with many opportunities completed locally, including orientation, online self-serve eLearning modules and workshops. In 2014, team members completed 30,353 online courses and the Human Resources team delivered 352 workshops. FCL also provides tuition assistance and supports attendance at external conferences and seminars to help team members upgrade their skills for their current role or for future positions.


  • Online course completions increased 33 per cent in 2014.
  • 352 workshops were delivered to 5,542 Co-op employees and elected officials.